At Halo Labels, we’re a small family-run label committed to sustainability, quality, and thoughtful production. Most of our items are made to order to reduce waste and avoid overproduction. Thank you for supporting small, ethical businesses like ours!

Order Processing & Fulfillment Times
Please allow up to 3 business days for us to carefully make and package your order. Once fulfilled, your item will be shipped using the method you select at checkout.

Total delivery time = Fulfillment time (up to 3 days) + Shipping time

Estimated Shipping Times
- Germany (Domestic): 5–8 business days
- Europe: 3–21 business days depending on location and shipping method
- Rest of the World: 10–30 business days

If your delivery is delayed more than 30 days (not due to customer action), you may cancel the order.

Shipping Rates & Zones
All shipping costs are shown at checkout in euros (€). Rates and options vary by region:

Germany, Poland (Domestic)
- Domestic Shipping (5–8 days): €6.00

Europe (Selected: Belgium, Czechia, Denmark, Ireland, Latvia, Lithuania, Netherlands, Portugal, Slovakia, Spain, Ukraine, United Kingdom, France, Norway, Sweden, Italy)
- Courier Europe (3–7 days): €15.00
- Standard (14–21 days): €8.00

Rest of Europe (e.g., Åland Islands, Albania, Andorra, etc.)
- Courier Europe (6–12 days): €20.00
- Standard (14–21 days): €10.00

USA
- Courier USA (10–14 days): €30.00
- Standard (20–30 days): €15.00

Canada
- Courier Canada (10–14 days): €30.00
- Standard World (21–30 days): €15.00

Australia
- Courier Australia (10–14 days): €32.00
- Standard World (21–30 days): €15.00

Japan, South Korea
- Courier Japan (10–14 days): €30.00
- Standard World (21–30 days): €15.00

Rest of World
- Courier (10–14 days): €35.00
- Standard World (21–30 days): €15.00

Customs & Import Taxes
Some international shipments may be subject to customs duties or import VAT. These are not included in your order total and must be paid by the recipient upon delivery. Customs policies vary widely.

Helpful links:
- EU Customs: https://ec.europa.eu/taxation_customs/national-customs-websites_en
- UK – HMRC: https://www.gov.uk/goods-sent-from-abroad
- USA – CBP: https://www.cbp.gov/trade/basic-import-export
- Canada: https://www.canada.ca/en/revenue-agency/services/tax/businesses/topics/gst-hst-businesses/charge-gst/gst-hst-imports-exports.html
- Japan: http://www.customs.go.jp/english/exp-imp/index.htm
- India: http://www.cbic.gov.in/
- New Zealand: https://www.customs.govt.nz/
- Norway: https://www.toll.no/en/online-shopping/
- South Korea: https://www.nts.go.kr/eng/
- Switzerland: https://www.estv.admin.ch/estv/en/home.html
- Taiwan: https://www.dot.gov.tw/en/

Note: Halo Labels is not responsible for customs delays or additional fees.

Pickup & Missed Deliveries
Some couriers may require you to collect your order from a local pickup point. Please do so within the stated timeframe. Unclaimed orders may be returned at your expense and canceled if not retrieved in time.